DNS server not responding error is one of the common issues that occurs on many Windows computers. If you get this error on your PC, you won't be able to access the Internet.
When you use the Windows Network Diagnostics tool to diagnose this error, the tool will show you a message like this: "Your computer appears to be correctly configured, but the device or resource (DNS server) is not responding". Sometimes, you will see another error message, such as "The DNS server isn't responding".
Have you ever seen any of these error messages before?
This DNS error often occurs in Windows 7, Windows 8, 8.1 and Windows 10. It's related to the network configuration of your computer.
In this post, I will show you two major ways that will help you fix the DNS server not responding error on your Windows computer.
How To Fix DNS Server Not Responding Error In Windows
As I mentioned above, to solve this DNS error on your Windows PC, you can use the two methods below:
- Fix the network address.
- Reset DNS settings.
It’s very straightforward and easy to follow.
Just follow the two methods below and its instructions to fix DNS server not responding error in Windows.
1. Fix Network Address
To get started, click on Start -> Run, and then type "Network and Sharing" to open the Network and Sharing Center.
Next, click on Change adapter settings option.
Tip: You can quickly access this section by pressing Windows + R and then fill out "ncpa.cpl" without the quotes and press Enter.
In the next step, right-click on your network adapter and select Properties.
Click on Internet Protocol Version 4 -> Properties -> Set your default DNS to be Google's DNS.
The preferred and alternative DNS server of Google's DNS is 18.104.22.168 and 22.214.171.124, respectively.
Remember to check the box, "Validate settings upon exit" before clicking on the OK button. If you don't want to use Google's DNS, you can use OpenDNS:
OpenDNS address: 126.96.36.199 and 188.8.131.52
Or pick any of these third-party DNS servers. They are also the best alternative DNS servers.
In the next step, open a Command Prompt by pressing Windows + R and type cmd or cmd.exe and then press Enter.
In the Command Prompt window, type ipconfig /all and then press Enter.
You will see a physical address as the image above. Write it down!
Next, go back to the Network and Sharing Center. Right-click on your network adapter and choose Properties.
Click on the Configure button and choose the Advanced tab.
In the Advanced tab, find the Network Address and enter the physical address you have seen in the previous step, without dashes.
For example, if your physical address is BE-4C-C4-DB-A9-C0, you will type BE4CC4DBA9C0.
Then click on the OK button.
Now, restart your Windows computer and the problem will be solved.
2. Reset DNS Settings
Here is the second method to fix DNS server not responding error on your Windows PC. Use this solution when the first method can't help you to solve the problem.
Tip: You can also use both methods to fix this issue. There will be no harm to your computer at all.
To get started, open a Command Prompt program by pressing Windows + R on your keyboard, type "cmd.exe" and press Enter.
Perform all commands below, one by one:
- ipconfig /flushdns -> Enter
- ipconfig /registerdns -> Enter
- ipconfig /release -> Enter
- ipconfig /renew -> Enter
- netsh winsock reset -> Enter
After finishing, you can reboot your computer. The problem should be gone after restarting.
Updated: I have received several emails from users that tell me that their firewall has blocked the internet connection. That could be a reason why you see this DNS error on your computer. To diagnose and troubleshoot this issue, you should disable your Windows firewall (or any third-party firewall programs).
I hope this short guide can help you to solve the DNS server not responding error on your Windows computer.
If you have any questions regarding this error, drop your questions in the comment section below.
Let's share this post with your friends & other users if it's useful.